Easy DIY security system
Pros
- Monitoring services starting at $17.99 per month
- User-friendly mobile app and touchscreen controller
- Built-in 85 dB siren both in the Cove Hub and touchscreen keypad
- Budget-friendly equipment options
- Regularly offers deals and discounts
Cons
- Self-monitoring is not an option
- Limited home automation features and integrations
- Does not offer equipment financing
- Fewer equipment options compared to other brands
Overview
Cove is a home security company established in 2018 in Utah. They offer their security services to commercial and residential property owners. Cove’s equipment can be installed DIY and the wireless connections are easily integrated with your smart home and mobile devices. If you want a monitoring service, they offer 24/7 monitoring on a subscription basis instead of as part of a contract.
Cove’s Home Security System
● Device Manufacturer: Cove
● Control Panel: Yes
● Wireless Sensors: Yes
● Event Trigger Alarm: Yes
● System Reallocation: Yes
● Installation: DIY/Self-install
Cove is not the most advanced home security system out there but it will get the job done. You can set up and install your devices and equipment in less than an hour with video guides and resources that can help you if ever you run into a blunder.
Some of the most notable features from Cove’s systems are the LiveAssist and InstaText Services. LiveAssist is an on-demand service that is part of their 24/7 monitoring. You can use the touch panel to request help or speak directly with an agent from the monitoring center InstaText, meanwhile, is a system that allows Cove to notify all listed emergency contacts whenever an alarm or sensor goes off. Emergency contacts will receive an email and text message containing a link to a page where they can request dispatch or dismiss the alarm.
Available Devices from Cove:
Surveillance
● Indoor Cameras
Entry/Access Protection
● Motion Sensors
● Door & Window Sensors
● Glass Break Protection
● Crash & Smash Protection
Environmental Protection
● Carbon Monoxide
● Flood
● Temperature Change
● Smoke
Life Safety
● Panic Button
● Medical Alert
EQUIPMENT RATING: 4.0
Monitoring Services
● Monitoring Services: 24/7 Professional Monitoring:
● Monitoring Centers: 6
● Monitoring Connection: Broadband; Cellular
● Monitoring Service Provider: Outsourced
COve employs six different monitoring centers throughout the United States to provide their customers with the best and most reliable protection 24/7. The TripleTouch communication system consisting of LiveAssist, InstaText, and phone channels, sophisticated sensor devices, and multiple monitoring centers underpin Cove’s mission to keep homes secure and protected.
MONITORING RATING: 4.0
What Do People Say About Cove Home Security?
Good overall experience. The home security and coverage provided by them is good. I didn’t have much experience earlier… but was happy to see their services. The technicians were helpful in explaining the features and also explained about the alarms and how they are triggered. Now I don’t worry much about my home security as I know, cove is looking after the house. I have recommended them to a few of my friends too.
Available Plans and Prices
| Monthly Price | $1499 to $34.99 |
| Installation Fee | None |
| Starting Cost for Devices | $184 |
| Minimum Contract Term | 0 |
Prices
Customers are not required to sign a contract to avail Cove’s services. You can subscribe to their monitoring services for a monthly fee which you can also cancel at any time without any cancellation fees. After creating your custom security system, you will be given the choice to pay for your devices upfront or with a 36-month subscription payment plan. if you choose to pay up-front, you will need to prepare a bigger amount of cash but you will be paying less in terms of monthly costs.
After deciding on your payment option, you need to choose either the Basic plan or the Plus plan. There’s a $10 difference between the two plans, which comes down to just $0.33 cents per day. Given these prices, we recommend the Cove Plus with a lifetime warranty and device integration capability.
One sensor will cost you $15 to $50 while the touch panel will set you back $184. They also offer a YI indoor camera for free with extra units priced at $59. With Cove, you get a 60-day risk-free trial period with a money-back guarantee.
Cancellation
if you want to cancel your service plan subscription, you can call their support team at 855-268-3669 or go to covermsart.com/my account. once they receive a request for cancellation, they will send you a Service Plan termination notice via email. Your plan subscription will be terminated on the last day of the current billing month. There are no fees for canceling your service plan.
Smart Integration
Cove allows you to integrate your security system with your smart home devices if you are subscribed to the Cove Plus Plan. their system is compatible with Amazon Alexa and Google Home voice assistants and tablets and smartphones connected via a cellular network. You can also add different user codes for family members, friends, and emergency names.
Mobile Access & Alerts
Phone Call Alerts
iPhone App
Android App
Email & Text Alerts
Remote Arm/Disarm
Home Automation
Unique Codes per user
SMART INTEGRATION RATING: 4.0
Customer Reviews and Support
since cove was established in 2018, the company has built a solid reputation in just a few years. Cove enjoys positive feedback from places like PCMag, Best Company, and TrustPilot. They also have The Monitoring Association, Better Business Bureau, and Underwriter’s Laboratory certifications. In addition to providing excellent security systems, their customer support is also something to applaud. They offer live chat from Monday to Friday, 9 AM – 6 AM, and a toll-free phone line available from 8 AM to 6 PM. You can still get support after hours until 9 PM.
Bottom Line
Homeowners who have experience installing security systems on their own will benefit the most from Cove’s option for DIY installation. In addition to that, they offer a lifetime warranty, a free trial for 60 days with a money-back guarantee, and incredibly flexible cancelation terms. The sales team will not push products that you don’t want and the customer support team is eager to help you get through a difficult step.
With six monitoring centers across the United States, their response times are not lagging. We find that Cove is one of the top options for home security systems with DIY installations and we are expecting more developments in terms of smart capabilities. The affordable pricing scheme allows homeowners on a more limited budget to access high-quality security equipment without spending a fortune.
