Personal customized security packages
Overview
Home security systems offered by Blue by ADT can be purchased individually or in combination, and the system can be integrated with home automation apps. This brand doesn’t require signing a long-term contract as it endorses a one-year contract which you might find shorter than other similar services. So if you’re looking for a home security system that is versatile, smart, and easy to install, Blue is the answer.
Highlights and Features
To suit the demands of its consumers in terms of home security, Blue by ADT provides a variety of features and devices.
Easy Installation
All of the equipment from Blue by ADT is simple to install so that you can instantly secure and safeguard your home from intruders. You won’t be needing help from professionals in setting up their security system. Additionally, you can choose the devices that you’ll only be needing for your place.
Remote Monitoring System
Blue’s mobile app makes it possible for a subscriber to monitor and control the installed system while being away from their home. For instance, if your pet triggers the sensors, you may confirm it through your phone and deactivate the alarm after making sure that no danger exists.
Wireless Sensor Devices
The wireless sensors from Blue by ADT are simple to install within your house. Their door and window sensors easily detect suspicious motions once activated. If water damages occur at your home that is caused by leakages or plumbing problems, it can be identified by their flood and temperature sensors.
Wi-Fi Extender and Chime
You may extend the range of your Wi-Fi with Blue’s Extender + Chime. This is incredibly helpful for outdoor security cameras and can be an indoor chime if there’s a person at your doorstep (exclusively for Blue’s doorbell camera).
Products from Blue by ADT
Smart Home Hub and Security
The Smart Home Hub and Security system offered by Blue by ADT control all the cameras and sensors linked to your system. The alarm may be armed or disarmed using the integrated keypad, which is included in the package and costs $179.99. When there is a power outage or an interruption in the Internet, the hub features a cellular and battery backup for the system to keep running despite the inconveniences.
The smart hub can be controlled via your smartphone and is equipped with an alarm and speaker to deter burglars.
Outdoor and Indoor Security Cameras
Blue by ADT’s outdoor and indoor security cameras can capture video and audio, snap an image if its sensors have detected any suspicious movements, and transmit live video in 1080p HD to secure the exterior and inside of your home. These products are wireless so you’ll be required to connect their battery packs to an outlet inside your home for them to be recharged.
You may use the two-way audio function of the Blue by ADT doorbell camera to communicate with visitors in real-time while they are at your doorstep. Just like a video call. It notifies you and serves as a doorbell as well. The price of each camera is $199.99.
Life Safety Systems
Blue’s life safety system sends you a notification via mobile app or an alarm will ring once a fire is detected or smoke has reached the sensors. However, carbon monoxide is undetectable by their smoke detectors. Life safety alarms are a must for a home security system, and Blue by ADT sells a smoke detector for $39.99.
The smart hub includes a panic button that you may press and hold for a short period of time to inform the authorities in case of an emergency. Unfortunately, no medical pendant help is not provided.
Home Automation and Security
By integrating its smart home hub with external devices like the Google Nest Hub ($99.99), Google Nest Mini ($49.99), and Amazon Alexa, Blue by ADT offers a variety of smart home security solutions. The Z-Wave wireless protocol is used by the security hub to enable control of devices such as thermostats, locks, lighting, and others.
You may use Nest or Alexa to provide commands to the smart home hub, instructing it to activate or disable the security system or to check its condition.
What Do People Say About ADT Home Security?
Available Plans and Prices
There are two monitoring packages that are being offered by Blue to their customers:
• Self-monitored home security systems
• 24/7 professional home security alarm monitoring service
You can install the security system by yourself so there are no installation charges that you have to pay. Huge discounts are available for Blue’s packages including a discount of 35% if you purchase both the system and professional monitoring.
See which services are offered for both self-monitored systems and with the help of a professional security team below.
Self-monitored Security System | Professional Monitoring Security | |
24/7 professional surveillance | No | Yes |
Security camera | Yes | Yes |
Smart home automation | Yes | Yes |
Accessible on smartphones | Yes | Yes |
Door or Window, Smoke, and CO Detector | No | Yes |
Panic alarm system | No | Yes |
Installation charge | No | No |
Price | Free of charge | $19.99 a month |
Additionally, Blue by ADT offers four packages for its DIY products and equipment:
• Build Your Own System ($179.99)
• Starter System ($219.99)
• Starter Plus System ($299.99);
• Premium ($419.99)
Each bundle comes with a central station where you can control the device and a selection of equipment that composes the whole home security system.
What to Expect with Blue’s Services
Blue by ADT updates its customers via email, messages, and push notifications. If an alarm is activated, your monitoring station will immediately contact you, and you’ll be required to give the password you were issued during the installation. If they are unable to get in touch with you, they’ll attempt to call two of your trusted contacts. If they haven’t reached anyone or still don’t get any response, they will send the authorities to your house right away.
Pressing the panic button on the smart home hub will alert the authorities directly, ignoring the monitoring station. However, if the alarm was unintentionally set off, you can easily cut the false alarm by entering the password on your home security system keypad.
Professional Monitoring
Customers of Blue by ADT have the option to either handle their home security system themselves or hire a professional to do the work for them.
Here are the benefits of claiming a professional for your security system:
• Monitored and checked at all times
• Inaudible alarm system to inform authorities just in case of danger
• Customized Alarms
• Receive help and support in times of distress and panic
• Monitor flood, fire, and carbon monoxide
• Dispatch of police and health-related emergency personnel
Blue Mobile App
Blue by ADT’s app allows you to control and track your home security system 24/7. You may easily add or remove your security passwords, and enable or disable the security system using your device. You can also access the two-way talk feature to converse with others and monitor your cameras and sensors while you’re not at home.
You can also operate other smart gadgets, including lights and doors around your house using the Blue by ADT’s mobile app. Your smart home hub may also send you some notifications so you can stay updated on everything that may take place inside your house.
Notifications
You can easily configure the notification settings after getting the ADT mobile app on your device. Check your settings on your phone for the notifications of Blue by ADT for both Android and iOS and double-check if the notifications are turned on. You’ll be notified immediately if something unusual is detected by your system or if your alarm was switched on or off, or has a problem functioning.
Installation Process
It will only take you 20 minutes to install Blue by ADT’s devices at your house. You don’t need to worry about installation charges because you won’t need professional help or heavy equipment for your security system as you can just install it yourself easily.
Warranty and Contract
You won’t have to worry about long-term contracts because Blue by ADT doesn’t offer this. Your connection will be based on how often you subscribe to its services on a monthly basis. It guarantees you a refund in 30 days and a one-year warranty on all its products.
They will send you a return ticket through email for any broken or faulty equipment. Keep in mind that there will be charges for every delivery when returning some items. You would be paying the company’s proposed retail price if you don’t give back the defective item.
Client Service and Customer support
Blue by ADT gives you a feature that provides you a first contact point that is enabled by a programmed assistant with a live chat that you can track anytime. At a point where a programmed assistant could not provide an answer to your concern, a live chat agent will step in and tend to you. Their response to emails, however, takes a while to receive.
ADT’s agents are accessible from 8 am to 12 am ET on weekdays and 8 am to 9 pm ET on weekends. You can reach them for inquiries and customer services by phone. They have an accurate knowledge base that is certainly identified through discussions and simple installation guidelines and videos. You can always check their website to see some helpful FAQs.
Blue by ADT Vs. Other Home Security Providers
Blue by ADT | Amazon Ring | SimpliSafe | Cove | ADT | |
Highlighted features | DIY security system, Smart home automation | Remote security monitoring and control | DIY security system | Simple installation and client support | Security system installed and monitored by professionals |
Warranty period | 1 year | 1 year | 3 years | Lifetime warranty | Extended warranty |
Money Back Guarantee duration | 30 days | 30 days | 60 days | 60 days | 6 months |
Mobile accessibility | iOS and Android | iOS and Android | iOS and Android | iOS and Android | iOS and Android |
Price | Starts at $19.99 | $3 to $20 (Professional surveillance) | Starts at $9.99 | Starts at $14.99 | Start at $28.99 |
Amazon Ring
Building your built-in home security system with Amazon Ring can cost you more than Blue by ADT. However, Ring can offer you more security camera options and a better surveillance system. Despite Ring’s popularity for having this neighborhood observing cameras, Blue by ADT doesn’t seem to offer this service.
SimpliSafe
When installing a home security system, both Blue by ADT and Simplisafe provide you with a DIY option. If we’re talking about warranty, Simplisafe can give you a guaranteed refund in 30-working days and up to three years of warranty. Compared to ADT which can only provide you with one year. SimpliSafe’s home automation is not as advanced as Blue by ADT’s, and its monitoring charge is a little bit higher than Blue’s.
Cove
If we’re gonna talk about warranty, Blue by ADT can only provide you with a one-year warranty. Meanwhile, Cove can guarantee you a lifetime warranty on its products. If you also consider, Cove’s professional surveillance is less expensive than Blue has to offer. Either way, you can both install them by yourself and you don’t have to worry about contracts.
ADT
Blue’s head company is ADT. But, Blue by ADT offers you a DIY system while ADT security is known for their three-year contract and system installed by professionals. ADT also has this feature in which you can extend your surveillance system, but adding this to your package may cost you more than usual.
Bottom Line
When it comes to simple installation equipment and your own personalized choice for designing your home security system, Blue by ADT can provide you with ideal quality and services. You can place the cameras in two ways, isolated or together with the original system plan. While still establishing your device, you’ll have a standby guide from customer service and they will give you instructions about the system. Blue by ADT is really a good option if you want an easy install, cheap, and flexible home security system.